Business IT Support Plan for ECIN
End-to-end technical support for companies that need operational stability, regulatory compliance and full control of their IT infrastructure.
Starting point
ECIN, a customs brokerage in Mexico, had technology failures that directly affected its daily operation. The main problems we found:
Frequent internet outages
Interruptions in critical work processes
Lockouts and access failures on government platforms (VUCEM)
Problems installing and running CAAAREM systems
Equipment without regular preventive maintenance
No reliable data backups
Project status
The project is ongoing, with continuous improvements in:
Process automationInfrastructure optimizationTechnology scalability
Interested?
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